Get in Touch – We're Here to Help!
Have questions or need assistance? Reach out to us! We're here to provide support and answer any inquiries you may have. Find quick answers to common questions before reaching out. If you still need help, we're just a message away!
FAQs
Find your answers
Is your silver jewelry real and authentic?
Is your silver jewelry real and authentic?
Yes, all our silver jewelry is crafted from 925 sterling silver, ensuring high quality and authenticity.
How should I care for my silver jewelry?
How should I care for my silver jewelry?
To keep your jewelry shining, store it in a dry place, avoid contact with water or chemicals, and clean it with a soft polishing cloth regularly.
Do you offer customization or engraving?
Do you offer customization or engraving?
Unfortunately, no. But we will provide customization and engraving options soon.
What is your return and exchange policy?
What is your return and exchange policy?
We accept returns or exchanges within 15 days of purchase, provided the item is unworn and in its original packaging.
Is your packaging suitable for gifting?
Is your packaging suitable for gifting?
Our packaging is not gift-ready, but you can order our gift wraps separately to prepare your gifts for loved ones. Please check our gift wraps here.
Contact
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Opening hour
- Monday: 9AM to 6PM
- Tuesday: 9AM to 6PM
- Wednesday: 9AM to 6PM
- Thursday: 9AM to 6PM
- Friday: 2PM to 6PM
- Saturday: 9AM to 6PM
- Sunday: 9AM to 6PM
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